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FAQ

1) What are the Shipping Charges?

Our standard postage charge is £3.49 and will be sent Royal Mail 48 hour tracked. This normally arrives within 2-3 working days. If you need items quicker we offer a 24 hour tracked service (1-2 working days) for £4.49 and a guaranteed next day delivery option for £7.95. International shipping cost is £4.99 per order and delivery is approximately 5-7 days.

2) How long does it take for my order to be shipped?

All orders made before 1pm (Mon - Fri) will be posted that day, anything after this will be sent the next working day.

3) Why are some items that seem the same different prices?

We stock a mix of American and British partyware, due to the import and shipping cost for us to be able to offer American items they cost a bit more than similar British items.

4) What do I do if there's an issue with my order?

We endeavor to ensure every order is perfect but sometimes things go wrong. If you need to get in touch with us we can be contacted by E-mail; enquiries@partyvillage.co.uk, telephone; 01446 401144, Via Facebook or we have a store in Barry; 294 Holton Rd, Barry, CF631FR

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